Resolution from dealership: replaced one coil and changed spark plugs - refused to look at timing chain; even though this was recommended by 3rd party garage and the 60k mile service schedule.
Could not have asked for a better experience buying a pre-owned vehicle at St. Charles Automotive. The staff, especially Joe, Jason L, and Chris went above and beyond our expectations. The purchasing process was quick and easy and we got exactly what we wanted for an unbeatable price. Definitely will be purchasing with them again in the future.
I shopped around at several dealerships before making a decision with St. Charles Nissan! The service was unbelievable! My sales person was Jason Kresko and was outstanding! I would highly recommend him to anyone who is serious in purchasing a vehicle! Everyone in the office made me feel like part of the family while I was there! It wasn't your typical boring waiting area! I have also since returned for services on my car, and was pleasantly surprised that I received the same treatment from a member of the service team named Clint! He helped me over the phone and in person and I greatly appreciate his help and knowledge! Thank you St. Charles Nissan for making my car purchasing experience easy breezy!
I am a repeat customer of St Charles Automotive. I have gone for both Hyundai and Nissan purchases. I am a pretty diligent car shopper. On multiple occasions St Charles won on price, but their service also can't be beat. The ongoing service and support that I've received from their service department has been exceptional.
My husband and I love St. Charles Automotive. Exceptional service and great prices. The sales people are very friendly and professional, not pushy. When we take our cars in for check ups and oil changes we are always treated very well.
My wife and I purchased a pre-owed 2012 MINI Cooper Countryman from St. Charles Automotive. Driving the vehicle less than 300 miles, and the car starts misfiring. The spark plugs and coils are all original even though service is to change them at 60k miles; shop stated that vehicle should not have been sold in this condition by a reputable dealership.
St Charles Automotive is a US Car Dealer based in St Peters, Illinois. St Charles Automotive is located at 5601 Veterans Memorial Pkwy, St Peters, MO 63376, USA.
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